When a customer selects tires through Tireweb TireSearch or Retail, AutoOps launches to handle the appointment booking. The customer books their install, then returns to Tireweb to complete checkout. Tireweb owns the product and payment. AutoOps owns the schedule.
AutoOps is an online scheduling platform for auto repair and tire shops, part of the Steer CRM family. It provides shops with a standalone appointment booking experience that can be embedded or launched as a popup on any website.
AutoOps is designed to handle the full scheduling interaction — service selection, customer and vehicle details, appointment time selection, and confirmation — without requiring the shop to build that workflow themselves.
The AutoOps integration works differently from a direct scheduling API. Rather than Tireweb calling AutoOps in the background, AutoOps launches as a dedicated popup window at the scheduling step of the customer journey. The customer completes their appointment booking inside AutoOps, and then returns to Tireweb to finish checkout and payment. This means the two systems handle what each does best: Tireweb manages tire selection, pricing, and payment; AutoOps manages the scheduling experience.
At the scheduling step, the AutoOps popup opens right over the shop's site with the customer's tire selection already carried in. They confirm their service and pick a time without leaving the buying flow — then return to Tireweb to complete checkout.
Tireweb TireSearch — embedded tire shopping widget. When a customer reaches the scheduling step, AutoOps launches as a popup to handle appointment booking before the customer completes the TireSearch checkout.
Tireweb Retail — consumer ecommerce and install booking. AutoOps handles the install scheduling step within the Retail checkout flow.
AutoOps manages the full appointment booking interaction — service confirmation, customer and vehicle capture, time selection — in its own dedicated flow. The customer gets a polished scheduling experience without Tireweb needing to build and maintain that workflow.
When AutoOps launches, it opens with the customer's tire selection, vehicle details, and service already pre-populated — reducing the steps the customer has to repeat.
After booking, the customer returns to Tireweb to complete checkout. Pricing, payment, and order confirmation stay in Tireweb — AutoOps handles only the scheduling step.
If your shop is already using AutoOps for general appointment booking, the Tireweb integration adds tire shopping as another channel that feeds into the same scheduling system.
We'll show you how the AutoOps popup fits into a TireSearch or Retail checkout flow — from tire selection to confirmed appointment — on a 30-minute walkthrough.