Introducing Tireweb AI: The AI Agent That Actually Knows Tires
Tireweb AI is a 24/7 voice and chat agent for tire and auto-service shops. It answers calls, quotes from your live inventory, and books the bay — in under 2 seconds.
Every tire shop loses calls. It happens at closing time, during a busy Saturday morning, when the phone rings while your counter person is knee-deep in a customer conversation. Each missed call is a potential appointment that goes to whoever picks up next — and it's usually a competitor.
Tireweb AI is built to solve that problem. It's a 24/7 voice and chat agent designed specifically for tire and auto-service shops — not a generic AI assistant adapted for the industry, but one built from the ground up with tire knowledge, live inventory access, and real shop calendar integration.
What Makes It Different
Most AI tools in the market are general-purpose assistants that have been pointed at a new industry. They can hold a conversation, but they don't actually know tires. They can't tell a customer whether a 275/65R18 is the right OEM fitment for a 2021 F-150. They can't quote good/better/best options from your actual stock with accurate OTD pricing. They can't drop an appointment into your bay schedule.
Tireweb AI can do all three — because it's built on a foundation that no general-purpose AI has:
- Tirelibrary's database of 240,000+ SKUs across 440 brands, with normalized specs, fitment data, and imagery
- 20+ years of tire industry knowledge baked into how it talks about products, sizing, and service
- A live connection to your actual inventory — not a generic price list, but your real stock right now
- Integration with your shop calendar so booked appointments are real, not just messages you have to process manually
What It Does
Answers Your Phone in Under 2 Seconds
Day or night. The voice agent picks up your line in under 2 seconds and sounds like a person — not a phone tree, not a hold message, not a voicemail. The call is answered, and the customer gets a useful interaction from the first second.
Looks Up Fitment and Quotes from Your Inventory
The customer gives their year, make, and model. Tireweb AI looks up the OEM fitment, checks your live stock, and presents good/better/best options with accurate pricing — including mount, balance, fees, and tax. The quote reflects what you actually have and what you actually charge, not a generic estimate.
Books the Bay
When the customer is ready to book, Tireweb AI checks your real shop calendar availability and drops the appointment in. The customer gets an SMS confirmation. No human needs to touch it. The appointment is in your schedule, and the customer has a confirmation before they hang up.
Runs as a Website Chat Widget Too
The same AI brain runs as a drop-in chat widget for your website. Customers who want to check availability, get a quote, or book online get the same informed, live-inventory-backed experience through chat that phone customers get through voice.
Knows When to Hand Off
Fleet accounts, warranty claims, complex commercial situations — Tireweb AI recognizes when a conversation needs a human and does a warm transfer with full context. Your staff gets a screen pop with everything the AI already learned, so the customer doesn't have to repeat themselves.
Built for Multi-Location Operations
If you run more than one location, Tireweb AI handles each store with its own inventory, calendar, and contact details — and routes calls and chats to the right location automatically. A customer calling about their vehicle gets connected to the store that has the tire and the appointment slot, not just the first number they dialed.
What You Get in the Dashboard
Every call and chat is logged, transcribed, and scored. The dashboard gives you a real-time view of conversation summaries, interaction quality, booking outcomes, and follow-up signals. You can see which calls converted to appointments, which customers are likely to call back, and how the AI is performing over time.
The booking database is searchable and exportable — customer details, service type, tire requests, and appointment times, all in one place.
Tireweb AI — At a Glance
| Answers in under 2 seconds | Voice and chat, 24/7, day and night | 240,000+ SKU knowledge | Powered by Tirelibrary — specs, fitment, and brand expertise built in |
| Live inventory quoting | Your actual stock, your actual pricing, OTD totals included | Calendar-aware booking | Appointments go straight into your real shop schedule |
| Multi-store routing | Each location has its own setup, calls route to the right team | Warm human handoff | Complex calls transferred with full context on a screen pop |
| SMS confirmations | Automated booking confirmations and appointment reminders | Full call analytics | Transcripts, interaction scoring, booking database |
For Existing Tireweb Customers
If you're already a Tireweb customer, you get 30 days of Tireweb AI coverage free. Your inventory is already in the platform — connecting Tireweb AI is a matter of setup, not a new integration project.
Setup typically takes under a week. You configure your locations, customize your greeting and sales scripts, connect your shop calendar, and you're live. Your phone line is answered from day one.
View the live demo at tireweb.com/ai or visit tireweb.ai. Book a 30-minute walkthrough with our team to see a live call — from customer inquiry to confirmed appointment. Existing Tireweb customers: contact your account manager to start your 30-day free trial.
